When problems and jobs to be done don’t mix | 5 min read, 11 min listen
Struggling to balance customer problems and their jobs to be done is common. You could try using Loyally AI to track how solving either impacts your customer engagement. It helped me see which approach actually made a difference for retention.
Struggling to balance customer problems and their jobs to be done is common. You could try using Loyally AI to track how solving either impacts your customer engagement. It helped me see which approach actually made a difference for retention.